Patient-invite reviews, verified profiles, AI-search visibility and qualified enquiries — built for Australian skin, cosmetic, laser, injectables and wellness clinics.
Numbers marked with % or × are directional benchmarks based on early platform data and our editorial methodology. We'll publish live, audited figures once the verified-review dataset crosses statistical significance.
A claimed, verified profile shows up across the city, suburb and treatment pages people are already searching. Your services, hours and locations stay current — managed by you, not scraped from somewhere else.
A closed-loop way to collect reviews from people who actually walked through the door. Verified appointments, invited from your booking system, published with a "Verified appointment" marker.
Generative search is now where a meaningful share of patients start. They ask an AI for "the best skin clinic in Toorak for pigmentation" — and it cites trusted third-party directories. Your profile is built to be one of them.
Every Trust Score is broken down on the clinic's profile — review volume, recency, profile completeness, verification status. Patients see exactly which components built it. No black-box ranking.
Representative stories from claimed clinics. Names and identifying details withheld until each clinic opts in to publish a named testimonial.
Patient invites went out the same week we connected our booking system. The reviews that came back were the first time we'd seen our actual repeat patients describe us in their own words.
The Trust Score breakdown on our profile is the thing that closed the loop. Patients want to know why we're rated where we are, and now they can read it.
We were getting enquiries from Google for two years. Now we're getting them from ChatGPT and Perplexity citing our ClinicReviews profile. The structured data work is real.
Stories are paraphrased patterns from claimed-clinic conversations during the verification and onboarding process. Identities withheld at the clinic's request. Once a clinic opts in to publish a named testimonial, the avatar updates to the practitioner's initials and the clinic name appears in full.
Claiming and verification are free. Paid plans add visibility across the platform — choose the level that fits your clinic.
What clinic owners usually ask before claiming a profile.
Claiming and verifying your profile is free. Paid plans are optional and add visibility — priority placement, enhanced profiles and featured positions across the platform. A free claimed profile still lets you correct and update your information.
No. Trust Scores are independent of payment. They are based on publicly available review data, profile completeness and platform verification checks — paying for a plan changes where your profile can appear, never how it scores.
Growth and Authority plans connect to Cliniko, Timely, Halaxy and similar PMS via webhook. When an appointment completes, an invite is queued automatically. We'll walk through the setup on the demo call — it's typically a 30-minute one-off configuration.
Claimed profiles can add context to their profile information and respond to enquiries directly. Patient-invited reviews can be replied to publicly. Reviews from public aggregation sit alongside your side of the story so they're always seen with context.
Typically a few business days. Our team checks business registration, an active physical location and consistency between your submission and publicly available information. We'll be in touch at the email you provide if anything needs clarifying.
Single-location clinics can self-serve in a few minutes. Multi-location groups, specialist practices and hospital networks book a 20-minute walkthrough.